F.A.Qs

How can I reach Eco Puesto Adventures?
E-mail: info@ecopuesto.com.ar
Phone:(54-261)422-2788 Mov:(0261) 155086134
Mailing Address : Eco Puesto, Padre Arce 55, Godoy Cruz (CP5501) Mendoza - Argentina.

What is included in the trip price?
Our trips, as shown in our website, include the following services:
• Lodging on double occupancy, in accommodations (**) or (***)
• Most meals: usually all breakfasts; meals and snacks during activities. Please refer to each itinerary's specific description.
• Experienced local guides for each activity. A 1:6 guide/guest ratio ( max)
• All land transportation in private vehicles/ Optional.
• All National park/Private Estancias fees, when required
• Pre-departure information package

What kind of shape do I need to be to enjoy my trip?
Our adventure trips, those that involve outdoor activities, are specially designed so that everybody reasonably fit can enjoy them.

How do your trip leaders support the routes?
The trip leader will be accompanying your party during all the scheduled activities.
Outdoor activities:
Birdwatching and fauna information an expert local guide will be leading the group.
Caverna de las Brujas/Trekking / Rafting/ Kayaking: an expert local guide will be leading the group.

Are there trips my whole family can enjoy?
Most of our trips are designed so that the whole family can enjoy them. Most activities are suitable for ages 12- 65. To determinate which is the best trip for your family / party please contact one of our trip specialists.

How far in advance do I need to book?
We recommend planning your trip at least 20 to 30 days in advance to assure hotel availability in all locations.

Flexible departures?
Yes, all of our trips are private. Of course, based on the trip you choose and the included activities there will be some restrictions depending on the season, weather, etc.
How do I sign up for a trip? Is a deposit required? When is my balance due?
The first step is contacting us with the estimated dates for your trip. We will confirm availability & departure dates within two business days.
In case of a custom trip, our trip specialists will work with you designing an itinerary to meet your needs.
Once your itinerary is set, a 30 % per person deposit will be required in order to confirm your reservation. Balance due 10 days before your trip starting date. (Please refer to our Cancellation & refund policy for more information).

How can I make my payment ?
Payments can be made through a wire transfer.

Does Eco Puesto Adventures offers any kind of protection insurance?
We do not offer travel insurance. We strongly recommend you to purchase travel insurance before leaving your country, to protect yourself against loss of baggage, trip cancellation, non refundable airfare, or emergency medical expenses.

How can I arrange my travel before and after my Eco Puesto Adventures trip?
We are tour operators specialized in the entire Cuyo territory ( Mendoza, San Juan, SanLuis, La Rioja), and also for Buenos Aires. Let us know about your travel plans and we will advice you about the possibilities for pre / post-trip options, hotels and tours.

What are standard accommodations on the Eco Puesto Adventures trips?
All of our trips include (double) lodging ( **) or (***), otherwise listed in the itineraries. Sometimes, the remoteness of a given location, will reduce our options in terms of lodging, in those cases, we will use the accommodations available.

Can I create a custom / private trip?
Of course you can! In fact custom trips are our specialty.
Please check our standard itineraries to have a general idea about our trips. Then contact us so that we can help you to customize yours.
If you are interested in a custom / private trip please fill our trip request form and one of our trip specialist will contact you to help you to design the best option for your trip .

What are the Eco Puesto Adventures limitations of Liability?
Please review our Release of Liability.

Once I have booked my trip with Eco Puesto Adventures, when will I receive more detailed information about my trip?
Once we have confirmed your reservation, we will send you our pre- departure package, including the final itinerary of your trip, as well as general information about the places you will be visiting ( passport/ visa requirements; packing list; recommended literature, etc).

What if I need to cancel my trip?
Please review our Cancellation and Refund Policy.

What will I need to bring?
In your pre-departure package you will find a detailed list of necessary personal items.

*Any more questions? contact us.